Cloud Telephony & CPaaS in India: A Simple Explainer

What is cloud telephony?

Cloud telephony gives you business phone numbers and call infrastructure in the cloud — no PBX hardware. You get concurrent channels that scale, live call logs, recordings, transcripts, campaign dialing and wallet-based per-second billing.

CPaaS vs CCaaS

CPaaS is the building blocks (numbers, calls, messaging APIs); CCaaS is the ready contact-center on top. Omixo gives you both — plus one-click AI or IVR on any number.

See cloud telephony →