WhatsApp AI Chatbot for Business: How It Works & What It Costs

Why WhatsApp?

Your customers already live on WhatsApp. An AI chatbot on your official WhatsApp Business number replies instantly — reading photos and PDFs customers send, sharing catalogues, answering pricing, booking appointments and handing over to a human when needed.

What a good WhatsApp AI chatbot does

• Replies 24×7 on your green-tick WhatsApp Business number
• Reads customer images & documents
• Sends catalogues, brochures and payment links
• Shares one memory with your AI phone line — the caller who later messages is remembered
• Confirms COD orders and recovers abandoned carts (Shopify one-click)

Pricing

Typically per-AI-reply (e.g. ₹0.40/reply) plus Meta's conversation charges. You pay only for the AI's answers, not the customer's messages.

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